We live in a neighborhood that is less than 10 years old. A small handful of people in the area have had solar panels installed and we have watched with interest. With rising costs of energy and the environmental impacts of non-renewable resources, we had been considering solar for a few years. A friend referred us to Real Goods Solar and we finally called. The people have been great to work with; informative and responsive. Although the entire process from contract to installation and then actual activation of the system did not happen fast, the communication about the timeframe was accurate and constant. We never had to wonder where we were in the process. Installation happened exactly when we were told it would. In fact, the new meters were just installed and we switched on the system today. We are looking forward to having a set energy cost that fits our budget and the peace of mind that we are being environmentally responsible.